Not in service area.

JOOX is only supported in Hong Kong - China, Macao - China, Thailand, Indonesia, Malaysia, Myanmar and South Africa

If you are in the service area and believe you've received this message in error, please follow the steps below:

  • If you're using a VPN or web proxy, try disabling it so that your IP address is not blocked.
  • If you still get a service area message, email us at
Request JOOX Music in your country? Email us at