Not in service area.

JOOX is only supported in Hong Kong, Macao, Thailand, Indonesia, Malaysia, Myanmar, and South Africa

If you are in the service area and believe you've received this message in error, please follow the steps below:

  • If you're using a VPN or web proxy, try disabling it so that your IP address is not blocked.
  • If you still get a service area message, email us at
Request JOOX Music in your country?, email us at